by the Rt Hon Jack Straw MP, Lord Chancellor and Secretary of State for Justice
I am pleased to be able to lay this report before both Houses of Parliament as a record of the performance and effectiveness of the court system in Northern Ireland.
As Lord Chancellor I am accountable for ensuring that there is an efficient and effective system to support the business of the Supreme Court, County Courts, Magistrates' Courts and Coroners' Courts in Northern Ireland.
It was a pleasure to be able to return to Northern Ireland this September to attend the opening of the new Legal Year.
During my visit, I had the opportunity to meet a number of staff at Laganside Courts and to see at first hand the excellent work they do to support the courts and the justice system. The Northern Ireland Court Service has been at the cutting edge of court technology and has delivered a highly successful court based IT system 'ICOS' (Integrated Court Operations System) which has transformed the way court business is transacted in Northern Ireland.
I am confident that the Court Service will continue to play an important role in the justice system and continue to deliver high quality services to the public of Northern Ireland in the year ahead.
Jack Straw MP
Lord Chancellor and Secretary of State
by the Director of the Northern Ireland Court Service
The 2007-2008 business year has seen some very significant developments in the work of the Northern Ireland Court Service. It has been a year in which we have been able to test our new ICT business platform - the Integrated Court Operations System (ICOS) - to the full, with excellent results. ICOS now supports all court administrative processes in the civil, criminal and family courts. It allows us to manage cases electronically and to redesign how pre-court and post-court administrative activity is organised. The challenge for the next few years will be to use ICOS to innovate and not simply to automate court business.
ICOS has allowed us to introduce a number of Service Centres which handle "bank office" administration for Northern Ireland's courts. Our Service Centre in Londonderry handles all jury administration for Northern Ireland. The Service Centre in Derry also processes all payments received by the Court Service. In Belfast, our Civil Processing Centre handles the pre-court initiation of all County Court civil cases irrespective of where the case will eventually be heard. We plan to build on these models to modernise how we provide administrative support for the court system in Northern Ireland.
ICOS has been designed to link seamlessly into the new Causeway ICT platform for the Northern Ireland Criminal Justice system. Once up and running later this year, Causeway will provide a 'paperless' information exchange between all of the criminal justice organisations in Northern Ireland. It will allow cases to be transferred electronically between the Police Service, the Forensic Science Agency, the Public Prosecution Service, the Prison Service, the Probation Service and the Court Service. The effect will be to speed up the processing of case-related information and improve the efficiency of the administration of justice.
Work has continued during the year to pave the way for the Court Service assuming administrative responsibility for Northern Ireland's tribunals. The Northern Ireland's Executive has decided that the Court Service should assume responsibility for providing administrative support for all tribunals. This will allow the Court Service to become a unified Courts and Tribunals Service.
Finally, we have published our new Corporate Plan for 2008/09 to 2010/11 setting out our key priorities for the next three years. In these future years, as in the 2007/09 business year, our priority will be to continue to achieve a high standard of professionalism while 'Servins the Community Through the Administration of Justice.'
David A. Lavery
Director, Northern Ireland Court Service
The Northern Ireland Court Service is the Lord Chancellor’s department in Northern Ireland. It is an independent Civil Service in its own right. Its role is to –
The Director of the Court Service, is Head of Department and Principal Accounting Officer. He is supported by a Management Board responsible for the following business areas –
An organisational structure for the department is attached at Annex A.
Court Operations
Court Operations in responsible for -
Tribunal Reform
Tribunal Reform is responsible for -
Public Funded Legal Services
Public Funded Legal Services is responsible for -
Finance Division
Finance Division is responsible for -
Policy and Legislation

Policy and Legislation is responsible for -
Our Ministers
The Court Service is accountable to Parliament at Westminster through the Lord Chancellor and Secretary of State for Justice at the Ministry of Justice, the Rt Hon Jack Straw MP. The Minister of State at the Ministry of Justice, the Rt Hon David Hanson MP, has day to day responsibility for the courts in Northern Ireland.
Our Organisational Aim is -
'Serving the Community through the Administration of Justice'
Organisational Values
We aim, at all times, to demonstrate the following organisation values -
Integrity
to interact with our customers with the highest degree of integrity, promoting an atmosphere of honesty and trust.
Openness
to undertake our work in an open and transparent manner
Professionalism
to conduct our business to the highest standards
Accountability
to be responsible for delivering a high quality service to the public
Fairness
to treat everyone fairly
We have incorporated our Organisational Values into our performance management system for our staff so that we can continuously measure the way in which we demonstrate our values.
There are 21 courthouses across Northern Ireland, the largest being Laganside Courts and the Royal Courts of Justice in Belfast. All of our courthouses have received Charter Mark accreditation in recognition of the high standard of customer service being provided to the public at each of these venues.
The Court Service is also responsible for the administration of the Coroners Service for Northern Ireland which is headed by a High Court Judge a Presiding Coroner and comprises a full-time coroners judiciary. The Coroners Service includes a number of 'Coroners Liaison Officers' who support bereaved families and liaise with the other agencies involved in death investigation and certification.
While our core business is the provision of administrative support for the courts in Northern Ireland, we are also responsible for -
Our Staffing and Resources
Staffing
The Court Service staff complement for 2007/08 was 747 posts, the majority of which are in front line services. We operate a number of family friendly policies including a range of flexible working patterns to accommodate those with caring and other responsibilities. An accredited Investors in People employer, we have adopted a range of policies and initiatives to support the development of our staff, in particular an extensive NVQ programme aimed at administrative and managerial staff. 103 of our staff have received NVQ accreditation in a range of areas including Customer Service, Business Administration and Health and Safety.
The Court Service has made a public commitment to achieve a workforce reflective of the community we serve. We have published a three-year Employment Plan developed in consultation with the Equality Commission for Northern Ireland.
Further information on our staff complement can be found at Annex B
Resources
We receive our funding from Parliament and our resources for 2007/08 were -
| 2007/08 £m | |
| Resource total | 138.4 |
| Near Cash | 16.0 |
| Non Cash | 122.4 |
| Capital | 1.7 |
We have developed a financial strategy to help us manage our spending allocation for the next three years (the CSR07 spending period) and we have established a Capital Strategy Investment Board to oversee the management of our capital funding.
Further details of our resources and how they were deployed during the 2007/08 can be found at Annex C. The Court Service also products detailed Resource Accounts and a copy of these can be found on our website www.courtsni.gov.uk
Sponsorship Role
The Court Service is the sponsor department for two Non Departmental Public Bodies - the Northern Ireland Legal Services Commission and the Northern Ireland Judicial Appointments Commission.
The NI Legal Services Commission was established in November 2003 and is responsible for the provision of publicly funded legal services in Northern Ireland under the Legal Aid Scheme.
The NI Judicial Appointments Commission was established in June 2005 and is responsible for judicial appointments up to and including High Court Judge.
The Legal Services Commission and the Judicial Appointments Commission publish their own Annual Reports and Corporate Plans. Their websites can be found at www.nilsc.org (NI Legal Services Commission) and www.nijac.org (NI Judicial Appointments Commission).
Support for the NI Judiciary
The Court Service provides administrative support for the Northern Ireland judiciary. There are 68 full-time members of the judiciary across the various judicial tiers. In addition there are 239 Lay Magistrates and panels of part-time deputy judges.
The Lord Chief Justice, Sin Brian Kerr, is President of the Courts of Northern Ireland and Head of the Judiciary. In addition, he is responsible for:
The Lord Chief Justice is supported by the Presiding County Court Judge (His Honour Judge Burgess, Recorder of Belfast), the Presiding District Judge (Magistrates' Courts), Mrs Fiona Bagnall, and the Presiding Lay Magistrate, Mr David Moore.
Judicial Appointments Ombudsman
Mr Karamjit Singh CBE was appointed Judicial Appointments Ombudsman for Northern Ireland in September 2006. The Ombudsman's role is to investigate complaints from applicants for judicial appointment where maladministration or unfairness is alleged to have occurred. The Ombudsman's Annual Report can be found at www.nijao.gov.uk
The Court Service Business Plan for 2007/08 contained three overarching strategic aims -
To deliver these strategic aims, we set-out a number of targets in our 2007/08 Business Plan. The way in which we delivered this work is explained in this report.
MODERNISING COURT BUSINESS
We successfully delivered a new electronic business support system - ICOS(Integrated Court Operations System). ICOS provides for the IT-enabled transaction of court business in the civil, criminal and family courts, resulting in improved services delivery and efficiency. The ICOS platform facilitates the sharing of information across all of the court tiers making the court system more accessible to court users.
ICOS will allow us to modernise the way in which we deliver our court business in the future. It has already enabled us to create a number of Service Centres to centralise pre-court and post-court administrative activity. In 207 we established a Jury Management Centre in Londonderry to centralise jury administration for Northern Ireland.
We have expanded the range of online services we provide. We are currently developing a Business Modernisation Strategy which will issue for public consultation. The Strategy will explain how we will re-design our business to make it more cost effective and efficient. It will also explain how we will improve our court estate.
Causeway Programme
The Causeway IT Programme is an IT platform which will enable the transfer of information across all of the criminal justice agencies, such as the police, prisons, probation service and the courts. We achieved all of our Causeway development targets in 2007/08.
Customer Service Delivery
We have continued to meet all our targets under our Customer Service Strategy and are currently developing new targets for the next three years to ensure we have a continual improvement programme for customer service delivery.
Review of Civil Court Fees
Following a period of public consultation, a new civil court fee structure came into operation in September 2007.
Court Funds Office
The Court Funds Office manages funds held in court on behalf of minors and patients. During the year we commenced a modernisation project for the Court Funds Office. Currently in excess of £250m investments are managed by the Court Funds Office.
The Coroners Service
The Coroners Service for Northern Ireland Court Service. The Coroners Service is responsible for investigating sudden or unexplained deaths. during 2007 we invited Her Majesty's Inspectorate of Court Administration (HMICA) to inspect the Coroners Service. HMICA reported on their findings in October 2007 welcoming the progress that has been made and highlighting a number of areas for improvement. The Coroners Service has developed an action plan to ensure its continual improvement against this report. The report and the associated action plan can be found on our website, www.courtsni.gov.uk
IMPROVING ACCESS TO JUSTICE
Legal Services
The Court Service is the sponsor department for the Northern Ireland Legal Services Commission and as such works closely with the Commission to support its legal aid reform programme.
We have worked with the NI Legal Services Commission to develop a Funding Strategy to help manage the legal aid budget over the next three years.
We have developed proposals for the introduction of a new criminal legal aid remuneration structure for the Magistrates' Courts.
Tribunal Reform
The Secretary of State for Northern Ireland announced, in March 2006, that the Northern Ireland Court Service would assume administrative responsibility for all Northern Ireland tribunals as part of a new unified Courts and Tribunals Service. It was also announced that any new trubunals would become the responsibility of the Court Service.
The Court Service has assumed administrative responsibility for two new tribunals the Traffic Penalty Tribunal (established October 2006) and the Northern Ireland Valuation Tribunal (established April 2007).
We have developed new performance targets for those tribunals for which we are currently responsible and these will be introduced in 2008.
Following the restoration of the Northern Ireland Assembly in May 2007 the Northern Ireland Executive endorsed the continuation of the tribunal reform programme including the transfer of administrative responsibility for all Northern Ireland tribunals to the Court Service. Work is well advanced to achieve this transfer.
PROMOTING CONFIDENCE IN THE JUSTICE SYSTEM
Court Business
The Court Performance Standards set out in our Business Plan for 2007/08 were delivered in partnership with the Northern Ireland judiciary.
Our aim was to -
Our business volumes during 2007/08 were as follows -
| Business Received | Business Disposed | |
| Criminal Court Business | 59,890 | 59,189 |
| Civil Court Business | 23,870 | 23,546 |
| Family Court Business | 6,988 | 6,333 |
Details of our performance in these areas can be found at Annex E.
The Enforcement of Judgments Office
The Enforcement of Judgments Office (EJO) provides a centralised service for all aspects of the civil judgment enforcement process in Northern Ireland. Its purpose is to enforce orders in relation to the recovery of money, property and goods obtained by plaintiffs in the civil courts in Northern Ireland.
In April 2007 the EJO published a Charter explaining its standards in terms of customer service delivery. This can be found on our website, www.courtsni.gov.uk
In June 2007 the EJO achieved ISO 9001:2000, an International Standard for a Quality Management System which promotes continuous review and improvement of organisational processes.
Tackling Delay in the Justice System
Tackling delay and the reasons which can cause delay is an important factor in improving the public's confidence in the criminal justice system. The Chief Inspector of Criminal Justice in Northern Ireland published a Report on Avoidable Delay in May 2006. In response an inter-agency Delay Action Team was established to develop a Delay Reduction Strategy.
We appointed a number of Case Progression Officers in April 2007 to work closely with the judiciary, prosecution and defence to reduce avoidable delay. The Case Progression Officers are responsible for monitoring and tracking cases when they reach the courts. The initial pilot study proved successful and additional Case Progression Officers were appointed across the seven court divisions in 2008.
Victims and Witnesses
We have co-operated with the other criminal justice agencies in Northern Ireland to produce a five-year strategy for Victims and Witnesses which was launched in September 2007. We will play our part in the delivery of this strategy by supporting the roll out of a Victim Support Witness Service to all Magistrates' Youth and County Courts. We have also worked with the NSPCC to product a booklet to help children and young people who appear as witnesses in civil courts.
Fine Collection
In November 2007, we established a six month pilot study, for the Divisions of Belfast and Ards - to trial the use of more proactive fine enforcement procedures. The pilot study was jointly funded by the Court Service, the Police service and the Prison Service. Fine Collection Officers were appointed to Laganside Courts, to encourage payment of outstanding fines.
Preliminary analysis has shown some positive results with the number of fines paid increasing by 21%. We will be reviewing this pilot study with a view to extending it across all of Northern Ireland.
Judicial Appointments
We work closely with the NI Judicial Appointments Commission to ensure the timely notification of judicial vacancies.
Outreach
The Court Service Outreach Programme underpins our commitment to promote knowledge and understanding of the courts and the wider justice system.
During 2007/08 we organised a wide range of educational and community based activities throughout Northern Ireland including a range of court visits tailored to meet the needs of schools, colleges, community groups and general public.
In 2007/08 we facilitated almost 200 court visits and work experience placements throughout our courts.
We continue to support the Citizenship Curriculum in the classroom through Education Online on our website. The website provides information about the courts and criminal justice system and is aimed at primary school, key stage 2 & 3 and post 16 level. During 2007/08 we had 24,000 visitors to our Education Online website.
In February 2008, we supported Northern Ireland's Criminal Justice Week by inviting local schools and community groups to a range of open days at seven court venues. These events gave local communities the opportunity to learn more about the courts and the criminal justice system, with representatives in attendance from the police, prisons and voluntary sector. The open days covered issues such as crime prevention, public safety, victims and witnesses, working with the community and the role of the judiciary and legal profession.
The National Magistrates' Courts Mock Trial Competition is a highlight of the Court Service's Outreach programme. Each year it involves up to 5,000 young people from England, Wales and Northern Ireland. The Northern Ireland heats of this Competition in 2008 were hosted by the Court Service in Laganside Courts. This event provides young people with an opportunity to gain a better understanding of the justice system in an exciting and innovative way.
Our commitment to outreach has continued to be recognised at the Northern Ireland Criminal Justice Awards. In 2007 we received several awards - Laganside Courts Outreach Team won the team category for Engaging with Local Communities, and staff from Londonderry and Dungannon Courthouses were highly commended in the Engaging with Local Communities category.
Looking Ahead
We have produced a new three-year Corporate Plan to align with our spending allocation from Parliament - 2008/09, 2009/10 and 2010/11.
We have refreshed our strategic aims and set a new range of objectives over the next three years to work towards these goals.
Our new Strategic Aims for the period 2008/09 - 2010/11 are:
Our new Corporate Plan which includes our Year One Business Plan for 2008/09 can be found on our website, www.courtsni.gov.uk
Organisational Structure
STAFFING
At end March 2008, the Court Service staffing was 747 posts, the majority of whom work within our core business of delivering front line services at each of our courthouses.
The Majority of our staff join the department at the entry grade of Administrative Officer. We also recruit people to a number of specialised posts, which are advertised as required throughout the year, such as legal staff and accountants.
Resources
Resources 2007/08
The Northern Ireland Court Service receives its funds from Parliament, supplimented by income from civil court fees.
Financial Position
This year was the third year of the Spending Review 2004 period (2005/06 to 2007/08). During the course of the year we worked closely with the Ministry of Justice and HM Treasury to secure our spending for the next spending round - CSR07 - which covers the period 2008/09 to 2010/11. Our spending is divided into three different categories -
Resources 2007/08
Details of the Court Service accounts can be found in our Resource Accounts for 2007-08, which is available on our website at www.courtsni.gov.uk.
Northern Ireland Tribunals
The Court Service currently has responsibility for the following tribunals -
In addition, responsibility for the Police Medical Pensions Appeal Tribunal will transfer from the NIO to the Court Service later in 2008.
It is planned to transfer the following NI departmental tribunals as part of our programme of tribunal reform -
COURT PERFORMANCE STANDARDS 2007/08
Criminal Business
To facilitate the efficient disposal of 80% of criminal business1 -
1 These Performance standards for criminal cases are set by the Lord Chief Justice
Criminal court business is on the increase in Northern Ireland - with growth of around 10% since 2004/05 (approx 60k criminal cases were received by the courts in 2007/08 as compared to 54k in 2004/05).
Criminal Court Business - Volumes, Disposals and Performance
Civil Business
To facilitate the efficient disposal of 97% of civil business -
Around 24k civil cases are managed by the courts in Northern Ireland. Civil court business is showing a slight increase in volume since last year (23.8k cases received in 2007/08 as compared to 23.3k cases in 2006/07).
Civil Court Business - Volumes, Disposals and Performance
Family Business
To facilitate the efficient disposal of 95% of family business -
Family Court Business - Volumes, Disposals and Performance
* Compared to equivalent data for the 2006/07 period
Enforcement of Judgments Office
Our targets for the Enforcement of Judgment's Office were to -
Court Divisions in Northern Ireland
| BELFAST County Court Division: Belfast |
ARMAGH County Court Division: Armagh and South Down |
| Petty Sessions District: Belfast and Newtownabbey |
Petty Sessions District: Armagh Banbridge (sitting at Newry) Newry and Mourne |
| LONDONDERRY County Court Division: Londonderry |
OMAGH County Court Division: Fermanagh and Tyrone |
| Petty Sessions Districts: Londonderry Magherafelt Limavady |
Petty Sessions Districts: East Tyrone Fermanagh Omagh Strabane |
| CRAIGAVON County Court Division: Craigavon |
NEWTOWNARDS County Court Division: Ards |
| Petty Sessions Districts: Craigavon Lisburn |
Petty Sessions Districts: Ards North Down Castlereagh Down |
| ANTRIM County Court Division: Antrim |
|
| Petty Sessions Districts: Antrim Ballymena Larne North Antrim |
Court Locations across Northern Ireland
Court Structure in Northern Ireland
THE WORK OF THE COURTS OF NORTHERN IRELAND
The Court of Judicature
The Court of Appeal
The Court of Appeal sits at the Royal Courts of Justice in Belfast. The Judges of the Court of Appeal are the Lord Chief Justice (who is the President of the Court of Appeal) and three Lord Justices of Appeal. The Court of Appeal hears appeals in criminal matters from the Crown Court and civil matters from the High Court. It also hear appeals on points of law from the county courts, magistrates' courts and certain appeal tribunals.
The High Court
The High Court sits at the Royal Courts of Justice in Belfast. It consists of the Lord Chief Justice and ten High Court judges. The High Court hears high value and complex civil cases. The High Court comprises three Divisions: the Chancery Division, Queen's Bench Division and Family Division.
The Crown Court
The Crown Court has exclusive jurisdiction to try offences charged on indictment. Offences tried on indictment are the more serious offences. The Lord Chief Justice is President of the Court and the Lord Justices of Appeal, High court judges and county court judges all sit in the Crown Court. The Crown Court normally sites at 13 venues throughout Northern Ireland.
Taxation of Costs
The Supreme Court Taxing Office, which operates under the direction of a High Court Master, is responsible for the assessment of costs payable to solicitors and counsel in respect of all civil cases conducted before the Court of Appeal or the High Court (a procedure known as taxation).
County Courts
In Northern Ireland there are seven county court division. There is a complement of 17 county court judges and four district judges. Civil cases are commenced in the county court if the value of the case is less than £15,000 (or less than £45,000 in equity matters).
Many cases in which the sum involved does not exceed £2,000 will be dealt with by a district judge by way of arbitration, called the small claims procedure. Small claims arbitrations are informal and do not adhere strictly to the rules of evidence and county court procedure. Parties are encouraged to represent themselves rather than engaging solictiors, and legal aid is not available for representation in such cases. County courts also have jurisdiction to hear applications for the grant of intoxicating liquor licenses and certificates of registration for dubs are also made to the county courts. In addition to its original civil jurisdiction the county court hears appeals under a number of statutory provisions from the magistrates' courts or from other tribunals.
Family Business
Four county courts have been designated as Family Care Centres to deal with certain applications or appeals relating to the care or welfare of a child or young person under the Children (Northern Ireland) Order 1995.
Magistrates' Courts
There are 21 petty sessions districts in Northern Ireland. A magistrates' court (other than a youth court or family proceedings court) is presided over by a District Judge (Magistrates' Courts).
Criminal Business
Magistrates' courts exercise two basic functions in respect of criminal proceedings:
1) the summary trial of relatively minor offences or of indictable offences which may be tried summarily. The vast majority of criminal cases in Northern Ireland are dealt with by the magistrates' courts. A preliminary examination of the case against an accused who is to be tried on indictment in the Crown Court.
2) Youth Courts are specially constituted courts of summary jurisdiction composed of a District Judge (Magistrates' Courts) and two Lay Magistrates (of whom at least one must be a woman) which deal with criminal matters in relation to children.
Civil Business
The main types of civil business transacted by the magistrates' courts are family and domestic cases, debt processes, and application for certain licenses.
Coroners Courts
There are three full-time Coroners in Northern Ireland - one of whom is a Senior Coroner. There is also a Presiding Judge for the Coroners Service.
Social Security Commissioners and Child Support Commissioner
Social Security Commissioners are appointed under the Social Security Administration (Northern Ireland) Act 1992. They hear appeals from Appeal Tribunals in relation to matters arising under the social security system. Child Support Commissioners are appointed under the Child Support Act 1991 and they hear appeals from Child Support Appeal Tribunals. Apart from the Chief Commissioner there is one other fulltime Commissioner.
The Enforcement of Judgments Office
The Enforcement of Judgments Office (EJO) deals with enforcing money judgments and also enforces other types of civil judgments such as those that are connected with the possession of land and property. It is not a debt-collecting agency.
Judicial Complement in Northern Ireland
Judicial complement of salaried judicial officers in Northern Ireland as at 31 March 2008.
Number of Deputy and fee paid Judicial Officers, Tribunal Appointments and miscellaneous Appointments as at 31 March 2008.