Complaints

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Complaints

Are you Satisfied with our Service?

The Northern Ireland Court Service is committed to improving its quality of service to all court users. We welcome complaints and comments on any aspect of our service that you do not think are acceptable.

If you would like to make a comment or suggestion on the content of the Northern Ireland Courts and Tribunals Service website please click here.

If you have been dissatisfied with our facilities or service please complete and submit the Complaint Form below. If you want more details about making a complaint see our complaint leaflet “Making a Complaint" (PDF)

Complaints are confidential. We will ensure that if you complain, you will not be treated differently because of it.

Personal Details

Name:
Address:
Address Line 2:
Address Line 3:
Address Line 4:
Postcode:
Email:
Tel:
Fax:

Nature of Complaint

1. Can you indicate what Department / Courthouse your complaint is with? *

Other

2. Can you please outline below the details of your complaint?
Please give as much detail as possible about the complaint, including dates, particular events and names of staff you spoke to at the time.) *

3. Do you have any suggestions to improve the service you have received?

4. Would you like a complaints follow up questionnaire?

YesNo

Please return your completed form by clicking on the Submit button below, alternatively you can print out this form and send it by post to the address below.

Communications Group
Northern Ireland Court Service
Laganside House
23 - 27 Oxford Street
Belfast
BT1 3LA

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Last Updated: 23 January 2012