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ICOS Case Tracking Online – Frequently Asked Questions

This page provides answers to some frequently asked questions in relation to the ICOS Case Tracking Online Service. Click on one of the questions below to quick jump down the page to the answer or alternatively just scroll down.


Does it cost anything to use the ICOS Case Tracking Online service?

No. The service is free.

Do I need to be using my ICOS prepaid account?

No. You don't have to be using your prepaid account or have funds in your prepaid account in order to use ICOS Case Tracking Online.

Why do I get an error message when I click on the Launch Case Tracking Online button?

Most likely the error message will say; 'To access this service, you must use the login name provided to you by the NI Courts and Tribunals Service.' You should ensure that you have logged into the site with your account details. If you do not have an account, registration is quick and straightforward and can be completed using the 'Login/ Register' button.

If you have forgotten your login details, please contact the webmaster via WebmasterNICtS@courtsni.gov.uk who can provide your account username and, if necessary, reset the password.

I have a Writ Number but how do I find my ICOS Case Number?

An ICOS case number has the format 99/999999. The first two numbers represent the year of the case and the remaining six digits are sequentially allocated during the year from 000001 to 999999. High Court writs are typically written with the full year and the case sequential number which may have 1 to 6 digits. The writ number will convert to an ICOS case number by taking the last two digits of the year and appending it with the six-digit case sequential number. So if you have a writ number 2009/5634 then the ICOS number will be 09/005634.

Why can't I find my case when using the Case Number search?

The ICOS case number entered must match to a case in which you are involved, that is you are a party in the case or representing a party in the case.

Remember also that some cases will not be displayed online even if they match with the case number entered. Cases which have active reporting restrictions will be excluded. Ex-parte applications are also excluded from the online service. Adoption cases are also currently excluded from the online service.

Why can't I find my case when using the Name search?

The name entered must match to a case in which you are involved, that is you are a party in the case or representing a party in the case.

The name entered in the name search field must match exactly with the participant surname or participant company name as held in our ICOS system. You should only enter the party surname or company name. Do not enter initials, forenames, titles or additional titles such as 'trading as'.

You can use a wildcard character when doing a name search. The wildcard character is an asterisk and can be used only once at the end of the name entered. See examples below.

ICOS Party Name Name Search Criteria Matched?
Wilkins & Sons Limited Wilkins No Match
Wilkins & Sons Limited Wilkins & Sons No Match
Wilkins & Sons Limited Wilkins & Sons Ltd No Match
Wilkins & Sons Limited Wilkins & Sons Limited Match
Wilkins & Sons Limited Wilkins * Match
Wilkins & Sons Limited Wilkins & Sons * Match

Remember also that some cases will not be displayed online even if they match with the party name entered. Cases which have active reporting restrictions will be excluded. Ex-parte applications are also excluded from the online service. Adoption cases are also currently excluded from the online service.

When is the system available for use?

The system is available from 6am to midnight, 7 days a week, except for system outages for essential maintenance which will be notified on the online services page of the website.

How often is the data updated?

Case details are continuously updated in real time so the latest information is available to you online.

Why can't I see the results for the previous court sitting?

All court results entered in ICOS go through a confirmation process. Court results are entered and then confirmed before being made available online. The status of the court sitting will indicate if the sitting is 'Active' or 'Resulted' or 'Confirmed'. 'Active' means that the results have not yet been entered. 'Resulted' means that the results have been entered but not yet checked. 'Confirmed' means that the results have been checked and are now viewable online.

How do I print the case details?

There is no browser menu available when using the service but if you press the Ctrl and P keys on a PC together (Command and P keys on a Mac), the current case view can be printed.

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